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Get Help

There are multiple avenues for getting IT help at PTS.  Below are the five most common areas people deal directly with IT for assistance.  You can click on any of the section headers to get further information on that area.

You might also find it helpful to refer to our Frequntly Asked Question (FAQ) and/or Contact Information sections to help get directed to the appropriate area.

If you are unsure which area is most relavent for your question, please feel free to contact any of them, and you will be assisted.

Help Desk

  • Phone: 609-497-7812
  • Further information on the Help Desk available here including a facility for creating workorders.
  • Students: You may also want to check out the Computer Labs for assistance.
  • Keywords: Hardware, Software, Computers, Network, Wireless, Online Surveys, Labs, E-Mail, JICS, Databases, H:

Media Lab

  • Phone:  609-497-7846
  • Keywords: iMovie, Powerpoint, Scanning, Color Printing, Equipment Loans, Digital Cameras

Educational Media

  • Phone:  607-497-7900
  • E-mail:  media@ptsem.edu
  • Media Services Request : Media Requests Form
  • Keywords: DVD, Recording, Audio, Video, VCR, Cable, Classroom, Projector, Streaming, Conferencing

Web Services

Academic Services